Valentino Campaign: Enhancing customer engagement through Alipay’s marketing ecosystem.

Challenge

Connecting with Chinese Consumers in a Global Market

Valentino sought to strengthen its connection with Chinese-speaking customers across its global boutique network, spanning Southeast Asia, Europe, Hong Kong, and Macau. In a competitive luxury market, the challenge was to drive store traffic, increase brand visibility, and create a seamless experience tailored to the preferences and expectations of the Chinese audience.

Solution

Strategic Campaign Management on Alipay by Branding Records

As a trusted Alipay marketing partner, Branding Records managed the entire Valentino campaign across Alipay’s ecosystem, employing a comprehensive strategy that involved:

  • Campaign Strategy & Creative Development: We crafted a unique campaign designed to resonate with Chinese-speaking luxury shoppers, focusing on Valentino's brand identity while appealing to cultural preferences. This included creative assets tailored for Alipay’s platform to ensure a seamless, brand-aligned experience.
  • Multi-Region Coordination: The campaign covered over 30 Valentino boutiques in three key regions: Southeast Asia, Europe, Hong Kong, and Macau. Our team ensured consistent messaging and execution across these regions, adapting where necessary to meet local market nuances.
  • Drive-to-Store Activations: Leveraging Alipay’s digital capabilities, we integrated location-based advertising and exclusive in-store offers to drive foot traffic to Valentino boutiques. These activations helped bridge online engagement with offline store visits, creating a cohesive brand experience that extended from the digital realm to the physical store.

Outcome

Enhanced Brand Visibility and Increased Foot Traffic

Through our strategic management on Alipay, Branding Records achieved:

  • A notable increase in store visits across Valentino boutiques, driven by effective drive-to-store activations that resonated with Alipay’s user base.
  • Strengthened brand engagement among Chinese-speaking customers, enhancing Valentino's visibility and positioning as a preferred luxury brand.
  • Streamlined campaign execution across multiple regions, ensuring brand consistency while effectively adapting to local customer needs.

Empowering Luxury Brands through Digital Innovation

Our collaboration with Valentino exemplifies how Branding Records leverages its expertise within the Alipay marketing ecosystem to drive measurable outcomes for luxury brands. By integrating strategic campaign management with Alipay’s powerful platform, we helped Valentino create meaningful connections with Chinese-speaking audiences, both online and offline, across a global footprint.

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